Effective Date: 01/01/2026
ActionPac Scales & Automation, Inc. (“ActionPac,” “we,” “our,” or “us”) respects your privacy. We are committed to protecting the information you share with us through ActionPacUSA.com and any related communications.
This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information when you visit our website, request a quote, download resources, or contact us.
Personal Information
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Name
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Company name
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Job title
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Email address
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Phone number
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Mailing address
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Any details submitted through contact forms, quote requests, demo requests, or support inquiries
Business Information
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Production needs
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Packaging requirements
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Industry segment (e.g., cannabis, coffee, food, health & wellness)
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Equipment specifications or operational goals
Technical Information
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IP address
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Browser type
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Device type
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Pages visited
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Referral sources
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Cookie and analytics data
2. How We Use Your Information
We use collected information to:
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Respond to inquiries and quote requests
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Provide product details, technical documentation, or consultation scheduling
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Deliver customer support and equipment service communication
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Improve our website, content, and user experience
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Send marketing emails or updates (only where permitted by law)
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Comply with legal, regulatory, and industry requirements
We do not sell your personal information.
3. SMS and Mobile Communications
If you provide your phone number, you may receive calls or text messages related to:
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Quote follow-ups
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Equipment consultations
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Support scheduling
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Service updates
You may opt out at any time by replying “STOP” to any message or contacting us directly. Standard carrier message and data rates may apply.
4. Information Sharing
We do not sell, rent, or trade personal information.
We may share information only when necessary to:
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Provide requested services
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Work with trusted service providers (e.g., CRM, hosting, analytics)
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Comply with legal obligations
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Protect our rights or property
All third-party partners are required to safeguard your data.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no internet transmission is 100% secure. By using our site, you acknowledge this risk.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate data
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Request deletion of your information
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Withdraw consent for marketing communications
To exercise your rights, contact us at:
Email: [email protected]
Phone: +1 (805) 487-0403
7. Cookies & Tracking Technologies
ActionPacUSA.com may use cookies and analytics tools to:
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Improve website performance
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Understand visitor behavior
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Optimize marketing efforts
You can disable cookies through your browser settings.
8. Cannabis Industry Notice
Some ActionPac products are designed for use in regulated industries, including cannabis packaging.
We do not collect consumer cannabis purchasing data. Any industry information submitted through our site is strictly related to equipment consultation and business operations.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.
11. Contact Information
ActionPac Scales & Automation, Inc.
270 Quail Ct #100A
Santa Paula, CA 93060
United States
Phone: +1 (805) 487-0403
Email: [email protected]
Website: https://actionpacusa.com